As of November 1st the Worcester Community Action Council (WCAC) will no longer be handing the arrearage program. Utility companies are starting a new arrearage program and customers have to call and enroll with them directly.
National Grid Electric – 1-888-211-1313
National Grid Gas – 1-800-233-5325
NSTAR – 1-866-315-2496
Information you need when you call: Caller must be customer of record and qualify for any means-tested public benefit, or be eligible for LIHEAP (fuel assistance). Customer should have account number, daytime contact phone number.